Web Hosting Business Using Reseller Account

Although there are many web hosting companies, this is still a great business to start. There is still demand for this service. This is one of those businesses which needs a lot of commitment. You have to be able to provide top quality service with various pricing options.

Reseller Web Hosting

To get your feet wet, start web hosting business by buying reseller web hosting accounts. Reseller web hosting accounts usually provide customer support to your customers and also answer all the questions that you may have about web hosting. Be sure to ask your host brand all their support to your customers with your company name and logo on it.

Remember, Not everybody needs to 3GB disk space, 3000 emails, unlimited sub-domains etc. Therefore, it is a good idea to provide different service levels and pricing options. Most websites will need only 5 – 10 MB.

Added to the web hosting, you may have to buy reseller domain registration services. GoDaddy.com provides a good reseller domain registration services with good services. This includes a website if you want to sell your domain registration separately.

Before using the reseller web hosting services and domain services, it is a good idea to try out their services as a customer. This will give you an opportunity to determine if their services are good enough for you to buy their reseller services.

If you are using reseller web hosting account, then you may still need to create account and do some administration. The biggest task will be marketing you web hosting service.

Web Hosting Automation

A lot of common chores of you r web hosting business like billing, invoicing, emails etc. can be automated. Phpcoin.com offers a good system for managing web hosting busniess. This is a free service. In order to use this, you have to provide a link to the phpcoin.com. There are other services as well that have many added features. Your time is best spent on marketing and administration efforts.

User Cpanel

For the user, a very good cpanel must be provided to the user for using your web hosting services. This will empower the users to manage their website themselves. A good administration system for web hosting will drastically reduce the amount of time spent on customer support. More the convenience for the user, less will the number of questions from users. Also, a good documentation helps the user find answers to most common question. Some of the common details about the web host server like the server path, perl path, ftp path, server name etc. should be provided on the home page of the account.

Help Desk

A help desk support system for your web hosting has to be in place. This should include a tutorial for using the system. The FAQ/ knowledge base should already be there and the users should be encouraged to search for answers in this area.

Money back Guarantee

Offer a money back guarantee for your web hosting. The longer the guarantee, the better. Ideally, one must offer a 30 day guarantee. This will give the customer a chance to put a completed website and determine if your services are good or not.

Create New Promotions

Always look for reasons to create new promotions like 3 months free web hosting or $1 per month hosting for 1 year and then regular prices thereafter.

Create Affiliate Programs

Create affiliate programs and encourage your current web hosting customers to participate in your programs. Show them how to sell your services and make residual income.

Use PPC for Marketing

Use Pay per click programs to market your web hosting services. There is too much competition in natural search in search engines. Using PPC is money well spent.

Additional Services

Create joint ventures with other related services like web design, search engine optimization, website marketing etc. This will increase your revenue and add more customer to your web hosting services.

There are many web hosting forum that discuss ideas, marketing plans, services etc. one of them is webhostingtalk.com. This has been helpful to get free ideas and it is a very active forum.

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